Company settings: tracking hours, idle time, work schedule
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Settings → Company holds the organization’s name, its default time zone and the settings that apply to everyone. Owners and admins change them.
Three levels
Section titled “Three levels”Every setting has a product default. The company can change it; a team can override the company value on its team page, and a person on the Settings tab of their user. The most specific value wins: person, then team, then company, then the default. Each setting shows where its current value comes from (“company setting”, “team setting” and so on). Title retention and screenshot retention are company-wide only.
Default time zone
Section titled “Default time zone”Days are split at midnight in each person’s time zone; people without their own use the company’s default. After a change, the last 31 days are recalculated.
Tracking
Section titled “Tracking”| Setting | What it does | Default |
|---|---|---|
| Tracking hours | Days and hours when the desktop app sends activity. Outside them nothing leaves the computer. With Allow night shifts, an end time earlier than the start means the next day (for example 22:00–06:00). | Off: tracked at any time |
| Idle after | Time without keyboard or mouse input after which a person counts as idle; between 60 and 3,600 seconds. | 180 seconds |
| Ignore mouse movement | Only keys, clicks and scrolling keep a person active. Applied on macOS and Windows; not supported on Linux. | Off |
| Meetings and videos without input | While a listed app or website is in front, time without input counts as active instead of idle, for at most the set number of minutes (15 to 720). The productivity level still comes from the rules. | Off by default |
Tracking hours, idle time and mouse movement are applied by the desktop app. The app loads the settings when it starts, after sign-in and then about every 15 minutes.
Privacy
Section titled “Privacy”Record window titles, Record website addresses and Keep window titles for are described in privacy settings. Keep screenshots for (days) (30 days by default, 1 to 365) is described in screenshots.
Screenshots
Section titled “Screenshots”The Screenshots section is for the Premium plan. Screenshots are off by default, and they are taken only for the people who give their explicit consent to the screenshots notice. Take screenshots, Interval (5, 10, 15 or 30 minutes; 10 by default), Quality, Blur screenshots (on by default) and Employees can see their own screenshots (company and team only) are described in screenshots.
Work hours
Section titled “Work hours”Working hours set the expected working days, start, end, minimum hours per day (0 to 24) and late tolerance (0 to 240 minutes; 15 by default). With Flexible hours, only the daily minimum counts and nobody is late. The default is Monday to Friday, 09:00–18:00, 8 hours, 15 minutes tolerance. With the default, someone who arrives at 09:15 is on time and someone who arrives at 09:16 is late.
Lateness, absence, leaving early, overtime and Effectiveness % come from these hours. Changes also apply to past days. Shifts replace the working hours on their days (shifts).
Time management
Section titled “Time management”- Allow private time (on by default): see private time.
- Offline time and Deleting tracked time: see offline time and approvals.
Calendar
Section titled “Calendar”Public holidays, Days without a shift, Employee shift requests and Calendar e-mails: see absences and holidays and shifts.