Workload alerts
یہ مواد ابھی آپ کی زبان میں دستیاب نہیں ہے۔
Workload alerts point out working patterns that are unusual for a person: a lot of night work, a long week, overtime several days in a row. When you work at the weekend or late at night, for example, you get a notification. They are meant to start a conversation about workload in good time. Alerts are off until the owner of your organization turns them on (settings).
The six alerts
Section titled “The six alerts”| Alert | When it appears, with the default thresholds |
|---|---|
| Unusual idle time | On a day with at least 60 idle minutes, the share of idle time is at least 2 standard deviations above the person’s usual share and at least 10 percentage points higher. |
| Night work | At least 30 minutes of activity between 22:00 and 06:00 in the person’s time zone, on a day without a shift that covers the night. |
| Overtime streak | At least 60 minutes of overtime on each of 3 workdays in a row. |
| Long week | At least 50 hours worked in one week, Monday to Sunday. |
| Weekend work | At least 60 minutes of work on a day off: not a workday, no shift, not a public holiday and not a day of leave. |
| Productivity drop | A week’s productivity percentage is at least 15 points, or 2 standard deviations if that is more, below the person’s usual weekly level, in a week with at least 3 tracked days. |
An alert is marked Warning instead of Note when it goes clearly beyond its threshold, for example twice the night minutes or 10 hours over the long week limit. The owner can change every threshold and turn off each alert separately.
The personal baseline
Section titled “The personal baseline”Unusual idle time and productivity drop compare a person with themselves. Their usual level is the average of the last 4 weeks, counting only days with work; days of leave and public holidays are left out. Until there are at least 10 such days (for productivity drop, 3 such weeks), these two alerts do not appear, so a new person gets them only after a few weeks. Night work, overtime streak, long week and weekend work use the thresholds alone.
Days of leave and public holidays never raise an alert, and a day whose figures are still being recalculated is checked the next morning.
Who sees alerts
Section titled “Who sees alerts”- Each person sees their own alerts on the Alerts page, in the My alerts tab.
- Managers, team admins, admins and the owner see in the Team overview tab, for the teams they can see in Focus, how many people had each kind of alert in each week. A count of one or two people is not shown but appears as “<3”, so that nobody can be singled out.
- Individual alerts of other people are shown to managers, in the Team alerts tab, only when the owner turns on that option, and then only for the people they can see in Focus. The option is off by default.
Who may see an alert is checked on every request with the viewer’s current role and teams, and every look at alerts is written to the access log.
In the dashboard and by e-mail
Section titled “In the dashboard and by e-mail”A new alert appears on the Alerts page and as a Workload alert notification under the bell (notifications). Once a day, at 08:00 in your organization’s time zone, Focus also sends an e-mail digest: the number of your new alerts and, for managers, the number of people per kind of alert in their teams of at least three people. The e-mail names no one. The owner can turn the digest off for the whole organization, and each person can turn off these e-mails under AI summaries and alerts on their profile’s Notifications tab.
Acknowledge, dismiss, explain
Section titled “Acknowledge, dismiss, explain”The Status filter shows Open, Acknowledged or Dismissed alerts, or All. Open an alert to see the Observed value, the Threshold and, for the two baseline alerts, the Personal baseline: the person’s usual level.
- Acknowledge marks it as seen, Dismiss as not relevant, and Reopen puts it back among the open alerts. Nothing is deleted: alerts are kept for 180 days.
- Explain asks the AI for a short explanation of the alert, when the owner has turned on AI explanations and the person agreed to the AI notice. It follows the rules of AI summaries: no numbers in the text, no names, and it counts towards the daily limit (AI summaries).
| Code | What it means |
|---|---|
anomaly_not_found | The alert does not exist, or you cannot see it. |
invalid_state | ”Someone changed the alert in the meantime. The current state is shown.” |
What alerts are not
Section titled “What alerts are not”Alerts never predict or diagnose anyone’s health, mood or state of mind, and they do not score, rank or judge people. They are signals about working time, worked out inside Focus from the data the reports already use, and no decision about a person is made from them automatically. Without AI explanations they send nothing to the AI.