Audit log

New dashboard

The organization-wide audit log is part of the new version of the dashboard, which reaches organizations step by step. In the earlier version, Settings → Audit log lists only the changes to offline time and deleted time (offline time and approvals). Two-step verification and company single sign-on, which appear in the log, are currently enabled only for pilot organizations.

The audit log records the changes made in your organization: who did what, when, for whom, and the values before and after. For example, it shows who changed the company settings, a role or a shift, and when. Owners and admins read it in Settings → Security → Audit log. Nobody can edit or delete an entry, not even an owner.

What is recorded

Category	Examples
Sign-in	Sign-ins and sign-outs, failed sign-ins, password changes, two-step verification turned on or off, sign-in methods linked or removed
Administration	People invited, roles and teams changed, members deactivated, settings and the sign-in policy changed, single sign-on connections and domains, devices revoked, productivity rules, categories and app names
Time	Offline time added, changed, approved or rejected; tracked time deleted and restored
Calendar	Shift templates, shifts, shift requests, absence types, absences, leave balances and holidays; the note of an absence is never written to the log
Billing	Plan and subscription changes
Privacy	Changes to what is recorded and how long it is kept
Support	Support access granted and revoked (support access), support requests

Reading an entry

Each entry shows the time (in your organization’s time zone), the category, the action, who did it (By), the person it concerns (Concerns) and the record it changed. Choose Details to compare the values before and after.

• The role shown next to a name is the person’s current role, not the role at the time of the change.
• IP addresses are shown shortened (the last part is hidden), to keep personal data to a minimum.
• A person who was removed from the organization appears as “Deleted person”. Changes made by Focus itself appear as “System”, and reads by support staff under a grant as “Workify360 support”.

Filters

Filter by Dates (up to 93 days at a time; a longer range is refused with “Choose at most 93 days.”, range_too_long), Category, Action (for example time_entry.approved) and Person, either the one who did it or the one it concerns. The newest entries come first; choose Load more to go further back.

Find who changed a setting

For example, to see who changed the company settings yesterday, choose yesterday under Dates and Administration under Category, then open the entry “Settings changed” with Details to see the values before and after.

How long entries are kept

Sign-in entries are kept for 2 years and billing entries for 10 years. Other entries are kept as long as the data they describe.